Tentang Perusahaan

Who we are?

We at PT Xapiens Teknologi Indonesia (Xapiens) work with the Clients to address their information and communications technology (ICT) needs.

With over a decade of experience in serving top tier companies, we offer a comprehensive range of solutions and services designed to add value at both user and enterprise level.

It is our vision is to be our Clients’ trusted partner in anything related to digital technology. We want Clients to turn to us for reliable and innovative ICT solutions and services that will help them solve their problems and advance their business goals.

Our highly qualified team comprises passionate, experienced, and certified ICT professionals with a strong focus on helping Clients advance.

Find out more why you should consider working with us through our unique philosophy and DNA.

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Xapiens DNA.

We are obsessed with CLIENT SERVICE: What matters to our Clients, matters the most to us.
We aim all our efforts at the Client’s BUSINESS IMPACT, USER EXPERIENCE, and SPEED: Bigger, better, faster.
We do amazing things when we WORK TOGETHER We NEVER SETTLE in making ourselves and our services better by learning and innovating everyday.
We love HAVING FUN and SHARING OUR JOYS with others.

Account Manager

Main Responsibilities:

Generate new business and expand existing portfolio by actively seeking out new sales and pursuing new opportunities
Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers’ individual needs
Resolve conflicts and provide solutions to customers in a timely manner
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g. quarterly sales results and periodic sales forecasts)
Suggest actions to improve sales performance and identify opportunities for growth
Monitor and responsible for the sales lifecycle of a product/service from the proposal, and aftersales service to billing
Responsible for the tender process

Requirements:

Proven work experience as a Sales Account Manager or Sales Account Executive in ICT industry is a must,
Have a degree in ICT and/or min 5 years of experience in ICT sales,
Proven experiences in ICT project bidding process,
Hands on experience in sales and an ability to deliver excellent customer experience,
Knowledge of CRM and Sales software, MS Office (MS Excel in particular) and proposal creation,
Understanding of sales performance metrics,
Excellent communication and negotiation skills,
Fluent in English communication, both oral and written.
An ability to deliver projects and answer inquiries on time.

Placement: Bintaro, Tangerang Selatan

Skills

Account Management
Writing
Sales
CRM
Negotiation
Sales & Marketing

Culture

WE ARE HUMAN TECHNOLOGY.
At PT Xapiens Teknologi Indonesia, we are collaborative, innovative, open, driven, and fast-paced.
What Xapiens Do? and What We Care About?

We are obsessed with CLIENT SERVICE: What matters to our Clients, matters the most to us.
We aim all our efforts at the Client’s BUSINESS IMPACT, USER EXPERIENCE, and SPEED: Bigger, Better, Faster.
We do amazing things when we WORK TOGETHER.
We NEVER SETTLE in making ourselves and our services better by learning and innovating every day.
We love HAVING FUN and SHARING OUR JOYS with others.

Benefits and perks of working with us include: